Company Overview: 
Professional Linguistic Upper Studies (PLUS) operates English as a Foreign Language (EFL) programs across the world. PLUS U.S. Corporation, headquartered in New York City, runs summer English language study and travel programs for international high school students across North America. The programs allow students the opportunity to take classes in English and explore the surrounding regions while staying at North American colleges and universities.
 

Position Overview:

The Program Coordinator position is a seasonal, salaried, and full-time position with PLUS U.S. Corp at its main office in Hoboken, New Jersey. PLUS U.S. Corp offers summer study travel programs to international high school students at college campuses in New Jersey, New York, Florida, California, and Ontario, Canada. The Program Coordinator provides support to each North American PLUS campus for Summer 2020 (June-August), and to the PLUS U.S. Director of Operations and Program Manager. Some domestic travel, night, and weekend work may be necessary to ensure the safety and satisfaction of all participants. The Program Coordinator works under the direct supervision of the Director of North American Operations and the Program Manager.

Dates of Employment:

April 2020 - August 2020

Duties and Responsibilities:

• Be familiar with all PLUS U.S. policies and procedures
• Book and submit payment for all tickets and off-campus meals for each PLUS campus
• Update transportation companies with logistical changes to transportation needs on a weekly basis
• Book and submit payment for transportation companies, as directed
• Maintain clear records of all purchases and transactions
• Coordinate airport arrival and departure transfers
• Liaise with on-site staff to organize, book, and submit payment for all add-ons and extra excursions (tickets and transportation) at each PLUS campus
• Assist in booking all rooms, fields, theatres, pools, etc. for on-campus activities/events at each campus prior to the start of the program
• Liaise with host campuses regarding the coordination of dining, housing, campus facilities, check-in/check-out dates, participant and staff rooming, site set-up, etc.
• Actively familiarize him/herself with the particulars of each PLUS campus and management team
• Assist in creating all itineraries per session per campus
• Assist in creating and editing site guides for each campus
• Assist the Program Manager and Director of Operations in training seasonal staff at each site
• Check in daily with each campus staff
• Create rosters by group for each session at each campus
• Assist in the creation of and approve rooming lists for all sites
• Assist in communicating with hotels regarding rooming needs
• Assist in monitoring PLUS social media and the PLUS app
• Trouble-shoot issues that arise at the various campuses
• Maintain contact with outside vendors and PLUS host campuses, as needed
• Assist the Program Manager and Director of North American Operations in the reconciliation of all purchases made at each campus
• Inventory all PLUS supplies before and after program dates
• Perform administrative tasks, as needed
• Responsible for appropriate use and documentation of Company credit card and rental car, if applicable
• Be on call for emergencies
• Assist in other duties, as assigned and as they arise

Qualifications and Desired Skills:

• Authorization to work in the U.S. required
• Bachelor’s degree required
• Command of Google Drive (including Google Sheets and Google Slides) and the Microsoft suite of products (including Microsoft Excel, Word, and PowerPoint) strongly preferred
• International and intercultural experience strongly preferred
• Administrative experience preferred
• Valid driver’s license preferred

Candidates must work well under pressure and have a sense of humor. Candidates must also be detail-oriented, self-motivated, adaptable, professional, enthusiastic, organized, and positive. Successful candidates will also have strong problem-solving, customer service, multi-tasking, communication, leadership, and interpersonal skills.

Physical Demands:

Do the essential functions of this job require lifting? Yes

If yes, how many pounds? 25 lbs.

Do the essential functions of this job require standing? Yes

Do the essential functions of this job require walking up stairs? Yes

Do the essential functions of this job require stretching? Yes

Do the essential functions of this job require bending? Yes